- Expandable broadband phone system includes integrated phone adapter and router, plus 1 cordless hand
- Router features built-in LAN and WAN ports, auto configuration, firewall, security protection and VP
- 1-touch access to Vonage voicemail and feature setup
Product Description
PRODUCT FEATURES:5.8 GHz digital spread spectrum technologyExpandable up to 4 handsets using one connectionAuto configurationBuilt-in WAN and LAN portsFirewallIntegrated broadband telephone adapterOne-touch access to Vonage voicemail serviceSecurity protectionVPN pass-throughWeb-based browser50 name and number phonebook directoryBacklit displayCaller ID/call waitingConference an outside call between handsetsHandset speakerphoneHeadset compatibleIntercom between hand… More >>
#1 by D. Adams on March 25, 2010 - 3:24 am
I had a power supply go bad but you can’t just get a power supply, you have to buy the whole system or a handset and charger (if you can find one). Now all we get is static, I’m switching to the router so I can use a real phone. It’s a little disappointing because I like Vtech. Biggest issue with me is you can’t get any help from Vtech because it’s a Vonage product and Vonage acts like they have no idea what to do about it. I would not buy this product again.
Rating: 1 / 5
#2 by Jessica L. Champion on March 25, 2010 - 4:03 am
I bought this phone about a year and a half ago, and after about 8 months the base station stopped working. I called Vonage customer service and they were surprisingly helpful considering the horror stories that I have heard about them. They said the power supply was faulty, and it was a known issue, and they would ship us a new one ASAP. We received the new adapter within a few days, and we were back in business. Haven’t had any problems since, but just recently the battery power has diminished significantly, but I assume they sell replacement batteries? We’ll see…
Rating: 3 / 5
#3 by M. Ramirez on March 25, 2010 - 4:05 am
Bought one had it for 9 months or so, unexpectedly it died, called customer service, awfull experience, almost a nightmare. They now the power adapter is faulty. Why are they still selling it? Anyway after a LOT of calls to customer service and 4 months later they shipped a power adapter replacement, back to normal again this time for only 4 months died again. Stay away from this.
Rating: 1 / 5
#4 by Ben Jeppi on March 25, 2010 - 4:29 am
Had it for just over a year. We have had significant issues with it most of that time. Now, the battery life is about 5 minutes. That doesn’t really matter though, as the microphone stopped working on it about a month ago so it’s just a very expensive answering machine/caller ID now with no way to effectively take calls.
Buy something else.
Rating: 1 / 5
#5 by L. Whealon on March 25, 2010 - 5:39 am
Purchased this product when we signed up with Vonage. The system worked great for a while then suddenly the base unit quit working. Since I’m out of US and thought it would be too hard to go through customer service I purchased another of the very same system. Now after 4 months of use the very same problem has occurred. On my own I isolated the problem to the power supply since the base works using another similar power supply, at least I can still use the phone.
I have yet to use the customer service but overall very unreliable system.
Rating: 2 / 5